The tablet compartment does not open during washing. MODEL lft 116a/ha ⇐ Hotpoint-Ariston

[Diana]

Hello, such a problem. During washing, the compartment with the tablet does not open, the tablet remains inside, half softened. A couple of times the compartment opened halfway and the tablet at the end of the wash cycle lay on the bottom, not dissolved. I also tried the liquid product - the result was the same. Anyone who has encountered this, help me find a solution to the problem

[Castor]

Solenoid for the feeder or semistor controlling the solenoid

[Guest]

Same problem.

Solenoid for the feeder or a semistor that controls the solenoid

And for more details?